Stop Payment on a Check or Payment

Stop payments instruct a financial institution to refuse to pay a specific check, range of checks, or automated payment if the institution receives it for payment. You might request a stop payment for reasons such as a fraudulently issued check, a lost or stolen checkbook, or a fraudulent automated payment.

Important:

We can honor stop payments only if we have not yet processed the check or payment.

Note:

To cancel a requested stop payment, contact a customer service representative or visit your local branch.

You may be able to request a stop payment by either the check number or transaction amount.

To request a stop payment:

Access the account for which you are requesting the stop payment.
In the account navigation area, click Stop payments. The Stop payments page appears.
If available, from the Create stop based on options select either Check number or Amount.

Provide stop payment criteria.

Field Name:	Type this information:	When requesting a stop based on:	Stop Criteria/ Informational Only:
Check number	Either a single check number (for example, 234) or a range of check numbers (for example, 200-300) if the note associated with the field indicates that you can use ranges.	Check number	Stop criteria
Amount	Either a single amount (for example, 150) or a range of amounts (for example, 100-200), if the note associated with the field indicates that you can use ranges.	Amount	Stop criteria
Payee	The individual whose name is on the To line or who is processing the automated payment.	Check number or amount	Informational
Date	If available, the date associated with the check or payment.	Check number or amount	Informational

Click the Create stop payment button. A verification page appears.
Confirm the stop payment details, and then click the Create stop payment button. The online banking service submits the stop payment and refreshes the Stop payments page.