Hide and Show Personal Information

If you are concerned about people around you seeing you enter your user name, account number, Social Security number, and multifactor authentication answers, on certain pages you can choose to hide this information.

If you can protect your user information within a field, the field includes a HIDE button.

To hide personal information:

Before entering anything into a field that includes the HIDE button, click the button.

When you click HIDE in a protected field:

The system replaces the HIDE button with a SHOW button.

As you enter information, the online banking service displays masking characters in place of the characters that you enter.

Notes:

During the sign-in process, if the online banking service prompts you to answer a security question and you have opted to hide your user name, the system automatically substitutes masking characters for the text of the security question's answer. Additionally, if the system requires you to enroll in multifactor authentication or SecureNow, the online banking service masks the answers to your security questions by default.
The HIDE option generally applies only to the current page, and always applies only during your current session. If, for example, you opt to mask the your user name when you enter it during sign-in, the next time you sign in your user name will appear unmasked, unless you click HIDE again.
For your protection, the system always masks the text that you enter in the Password field.
Masking characters change only the appearance of the text that you type; they do not affect the text itself.
After you click or use the Tab key to navigate into the field, you can also press Ctrl + M on your keyboard to switch between HIDE and SHOW.

To show personal information:

In the protected field, click SHOW.

When you click SHOW in a protected field:

The system replaces the SHOW button with a HIDE button.

As you enter information, the online banking service displays the text that you enter, rather than masking characters.