Sign In
For your protection, you must sign in using a user name and password to access banking functionality.
To sign in to the online banking service:
- Access the sign-in page at the URL that we separately provided you.
- Type your Username and Password.
- Click Log in. The Home page appears.
Notes:
- Click HIDE within a field to display masking characters in that field so that people around you cannot see the text that you type. For instructions and additional information, see Hide and Show Personal Information.
- If multifactor authentication is in use, the system evaluates your device and usage patterns during the sign-in procedure to help ensure that you are the authentic user. If you have not registered your device, or if the system cannot establish your authenticity, after you click Log in the online banking service may prompt you for further authentication.
- If multifactor authentication is in use, but you have not yet enrolled in the feature, either the Set up challenge questions or the Set up phone numbers page appears instead of the Home page. After you enroll in multifactor authentication, the Home page appears.
- If SecureNow is in use, the system evaluates your device and usage patterns during the sign-in procedure to help ensure that you are the authentic user. If you have not registered your device, or if the system cannot establish your authenticity, after you click Log in the online banking service may prompt you for further authentication.
- If SecureNow is in use, but you have not yet enrolled in the feature, either the Set up challenge questions or the Set up phone numbers page appears instead of the Home page. After you enroll in SecureNow, the Home page appears.
- After you sign in, the E Sign page may appear to prompt you to review and accept the E Sign agreement. If the E Sign page appears, you must review and accept the E Sign agreement before you can use the online banking service.
- After you sign in, the Terms and conditions page may appear to prompt you to review and accept the site terms and conditions. If the Terms and conditions page appears, you must review and accept the terms and conditions before you can use the online banking service.
- If your email address is not on file, you must provide your email address on the Establish profile page before you can use the online banking service.
- If you have requested a password reset, the online banking service may prompt you to establish a new password after you sign in.
See Also
Answer SecureNow Security Challenges
Answer Multifactor Authentication Security Challenges
Enroll in Multifactor Authentication